Travel Tips
Before you leave home:
Check the TSA website www.tsa.gov for any questions that you may have about any items prohibited through the screening checkpoint.
Keep valuables and prescription medications with you. Do not pack them in your checked bags.
Any questions that you may have about your baggage flying on United Airlines can be answered at their website www.united.com or by calling United Customer Care at 1-800-490-2021.
Please check with United Airlines about any questions that you may have about pets onboard the aircraft.
At the airport:
There is a federal mandate in effect until January 18, 2022 that all persons must wear masks in all airport terminals and aircraft and is enforced by the TSA.
Please arrive at the airport 2 hours before your flight. The airline will start boarding at least 30 minutes before the flight and once the TSA screening checkpoint or the aircraft doors are closed it is against federal regulations to allow passengers to board the aircraft.
If you leave the boarding area, you must be screened again by TSA.
The Ogdensburg International Airport terminal is not a 24-hour facility. The doors open at least 2 hours before the first scheduled flight of the day and the terminal is closed approximately 30 minutes after the last flight of the day.
Please check Frequently Asked Questions under Travel Plans on this website for more information.
Check the TSA website www.tsa.gov for any questions that you may have about any items prohibited through the screening checkpoint.
Keep valuables and prescription medications with you. Do not pack them in your checked bags.
Any questions that you may have about your baggage flying on United Airlines can be answered at their website www.united.com or by calling United Customer Care at 1-800-490-2021.
Please check with United Airlines about any questions that you may have about pets onboard the aircraft.
At the airport:
There is a federal mandate in effect until January 18, 2022 that all persons must wear masks in all airport terminals and aircraft and is enforced by the TSA.
Please arrive at the airport 2 hours before your flight. The airline will start boarding at least 30 minutes before the flight and once the TSA screening checkpoint or the aircraft doors are closed it is against federal regulations to allow passengers to board the aircraft.
If you leave the boarding area, you must be screened again by TSA.
The Ogdensburg International Airport terminal is not a 24-hour facility. The doors open at least 2 hours before the first scheduled flight of the day and the terminal is closed approximately 30 minutes after the last flight of the day.
Please check Frequently Asked Questions under Travel Plans on this website for more information.
Frequently Asked Questions
How early should I arrive at the airport before my flight?
The Transportation Security Administration (TSA) recommends that you arrive at the airport two hours prior to the departure time for domestic and three hours prior to international flights. We encourage passengers to give themselves additional time during peak travel periods and inclement weather.
Can I escort a child or someone needing help to the gate?
The passenger's airline can issue a pass for someone to escort an unaccompanied minor child, an elderly person or someone with accessibility needs through the security screening checkpoint and to the gate. A pass can also be issued to meet passengers that need special assistance at the gate.
Please be aware that you are still required to show valid government issued photo identification. Allow plenty of time to complete this process with the airline at their ticket counter. It will be helpful if you alert the airline to this request when making reservations. Typically, the airline will only issue one pass. Therefore, you should not bring other children with you.
What type of identification do I need to clear security screening?
Passengers over 18 years old will need to show current photo identification issued by federal or state government that contains your name, date of birth and an expiration date. For a complete list of acceptable documents and more details, visit the “Acceptable IDs” page on the TSA website at: http://www.tsa.gov/traveler-information/acceptable-ids. The TSA does not require children under 18 to provide identification when traveling with a companion within the United States.
I lost my identification. Will I still be able to make my flight?
In the event you lost or misplaced your identification, you may still be able to fly. By providing additional information, the TSA has other ways to confirm your identify, like using publicly available databases, so you can reach your flight. You will want to give yourself additional time to complete this process. If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.
How can I get through security screening or customs more quickly and easily?
The TSA Pre-Check program allows passengers to get through security more quickly without having to remove shoes, belt or remove laptops from carry-on bags. Those interested in TSA Pre-Check must be U.S. Citizens or Lawful Permanent Residents, must pass background check and TSA eligibility requirements and pay an $85 non-refundable fee. Applicants can pre-enroll online before visiting an application center, one which is located in the Terminal Two lobby of Salt Lake City International. For more information on Pre-Check, visit www.tsa.gov/tsa-precheck.
Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited customs clearance for low-risk travelers traveling into the United States. Applicants must complete background check and interview before enrollment and must pay a $100 non-refundable fee. Applicants can apply online and will be contacted regarding the interview process. Global Entry kiosks are available at Salt Lake City International. For more information on Global Entry, visit http://www.cbp.gov/travel/trusted-traveler-programs/global-entry.
What can I bring in my carry-on bag?
Passengers are allowed to bring one quart-sized bag of liquids, gels, aerosols, creams and pastes in carry-on bags through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. The TSA makes exceptions for medications and liquid needs for infants and children.
A list of acceptable items and search function for permitted and prohibited items can be found on www.tsa.gov.
Where can I check for lost items?
Items found in the public areas of the airport, including the security checkpoints, are taken to the airport Lost and Found department on the parking office of the terminal. The office is open from 8 a.m. to 4:30 p.m. EST, Monday through Friday (excluding holidays), you can call ahead and check for missing items at 315-714-9006.
I need a wheelchair. What do I do?
This service is provided by each airline. Make the arrangement in advance when you make your airline reservation or ask for a wheelchair when checking in with the airline. Should you need additional assistance, contact the Airline Carrier.
Can I take a prescription in my carry-on? What if it needs refrigeration?
It is recommended that passengers carry all medications and valuables in carry-on bags. Medications may be kept on ice until you reach the checkpoint, and you will be asked to dispose of the ice into a designated receptacle. Once you have cleared security screening, airport concessions can refill the ice container for you. Visit www.tsa.gov or the TSA Medication Blog for more information.
Does the Ogdensburg International Airport offer free-Wi-Fi?
Ogdensburg International Airport offers free Wi-Fi access throughout the airport.
Access our free Wi-Fi by following these easy steps: Set your SSID to "Ogsairport Guest" and launch your internet browser. The Wi-Fi welcome page will allow you to view the terms and conditions for using the Wi-Fi service and once accepted allow you the browse the internet.
What does it cost to fly to... and how much is it to check a bag?
Only the airlines can give you the price of fares and bag fees. Please check with your airline carrier for prices.
How do I pay for parking and what does it cost?
We encourage parking passengers to utilize the proper parking areas based on the length of time you will leave your vehicle. You can pay with a credit card as you exit, or with a cashier at the exit booth. For current parking rates and availability, visit our MAPCO Parking page.
Is there a place to store bags at the airport?
It is not possible to store bags in the airport or leave them with an airline.
Is there a hotel at the airport?
No, but there are over 5 hotels and approximately within two miles of the airport.
Q: Do I need to plan for extra time before my flight?
A: We still recommend arriving at the airport two hours prior to a domestic flight’s departure and three hours prior for international flights.
Q: What is being done at the airport to minimize the risk of COVID-19?
A: We have ramped up cleaning and disinfecting procedures for all touchpoints throughout the Terminal. Our cleaning partner has established a formal COVID-19 response team and microbial remediation plan and is disinfecting touchpoints throughout public spaces. Focus areas include high-traffic restrooms, terminal seating, handrails and food courts.
In addition, we have placed hand sanitizers in many high-traffic locations throughout the Terminal at OGS.
We are in daily contact with our many partners – from airlines to the local Centers for Disease Control (CDC), the New York State Department of Health, the New York State Governor’s office, the Transportation Security Administration and the U.S. Customs and Border Protection – to ensure OGS remains open and operating safely for the traveling public.
Q: Are masks or face coverings required at OGS?
A: There is a federal mandate in effect until January 18, 2022 that all persons must wear masks in airport terminals and on aircraft and is enforced by the TSA.
The Transportation Security Administration (TSA) recommends that you arrive at the airport two hours prior to the departure time for domestic and three hours prior to international flights. We encourage passengers to give themselves additional time during peak travel periods and inclement weather.
Can I escort a child or someone needing help to the gate?
The passenger's airline can issue a pass for someone to escort an unaccompanied minor child, an elderly person or someone with accessibility needs through the security screening checkpoint and to the gate. A pass can also be issued to meet passengers that need special assistance at the gate.
Please be aware that you are still required to show valid government issued photo identification. Allow plenty of time to complete this process with the airline at their ticket counter. It will be helpful if you alert the airline to this request when making reservations. Typically, the airline will only issue one pass. Therefore, you should not bring other children with you.
What type of identification do I need to clear security screening?
Passengers over 18 years old will need to show current photo identification issued by federal or state government that contains your name, date of birth and an expiration date. For a complete list of acceptable documents and more details, visit the “Acceptable IDs” page on the TSA website at: http://www.tsa.gov/traveler-information/acceptable-ids. The TSA does not require children under 18 to provide identification when traveling with a companion within the United States.
I lost my identification. Will I still be able to make my flight?
In the event you lost or misplaced your identification, you may still be able to fly. By providing additional information, the TSA has other ways to confirm your identify, like using publicly available databases, so you can reach your flight. You will want to give yourself additional time to complete this process. If your identity cannot be verified, you will not be allowed to enter the screening checkpoint.
How can I get through security screening or customs more quickly and easily?
The TSA Pre-Check program allows passengers to get through security more quickly without having to remove shoes, belt or remove laptops from carry-on bags. Those interested in TSA Pre-Check must be U.S. Citizens or Lawful Permanent Residents, must pass background check and TSA eligibility requirements and pay an $85 non-refundable fee. Applicants can pre-enroll online before visiting an application center, one which is located in the Terminal Two lobby of Salt Lake City International. For more information on Pre-Check, visit www.tsa.gov/tsa-precheck.
Global Entry is a U.S. Customs and Border Protection (CBP) program that allows expedited customs clearance for low-risk travelers traveling into the United States. Applicants must complete background check and interview before enrollment and must pay a $100 non-refundable fee. Applicants can apply online and will be contacted regarding the interview process. Global Entry kiosks are available at Salt Lake City International. For more information on Global Entry, visit http://www.cbp.gov/travel/trusted-traveler-programs/global-entry.
What can I bring in my carry-on bag?
Passengers are allowed to bring one quart-sized bag of liquids, gels, aerosols, creams and pastes in carry-on bags through the checkpoint. These are limited to travel-sized containers that are 3.4 ounces (100 milliliters) or less per item. The TSA makes exceptions for medications and liquid needs for infants and children.
A list of acceptable items and search function for permitted and prohibited items can be found on www.tsa.gov.
Where can I check for lost items?
Items found in the public areas of the airport, including the security checkpoints, are taken to the airport Lost and Found department on the parking office of the terminal. The office is open from 8 a.m. to 4:30 p.m. EST, Monday through Friday (excluding holidays), you can call ahead and check for missing items at 315-714-9006.
I need a wheelchair. What do I do?
This service is provided by each airline. Make the arrangement in advance when you make your airline reservation or ask for a wheelchair when checking in with the airline. Should you need additional assistance, contact the Airline Carrier.
Can I take a prescription in my carry-on? What if it needs refrigeration?
It is recommended that passengers carry all medications and valuables in carry-on bags. Medications may be kept on ice until you reach the checkpoint, and you will be asked to dispose of the ice into a designated receptacle. Once you have cleared security screening, airport concessions can refill the ice container for you. Visit www.tsa.gov or the TSA Medication Blog for more information.
Does the Ogdensburg International Airport offer free-Wi-Fi?
Ogdensburg International Airport offers free Wi-Fi access throughout the airport.
Access our free Wi-Fi by following these easy steps: Set your SSID to "Ogsairport Guest" and launch your internet browser. The Wi-Fi welcome page will allow you to view the terms and conditions for using the Wi-Fi service and once accepted allow you the browse the internet.
What does it cost to fly to... and how much is it to check a bag?
Only the airlines can give you the price of fares and bag fees. Please check with your airline carrier for prices.
How do I pay for parking and what does it cost?
We encourage parking passengers to utilize the proper parking areas based on the length of time you will leave your vehicle. You can pay with a credit card as you exit, or with a cashier at the exit booth. For current parking rates and availability, visit our MAPCO Parking page.
Is there a place to store bags at the airport?
It is not possible to store bags in the airport or leave them with an airline.
Is there a hotel at the airport?
No, but there are over 5 hotels and approximately within two miles of the airport.
Q: Do I need to plan for extra time before my flight?
A: We still recommend arriving at the airport two hours prior to a domestic flight’s departure and three hours prior for international flights.
Q: What is being done at the airport to minimize the risk of COVID-19?
A: We have ramped up cleaning and disinfecting procedures for all touchpoints throughout the Terminal. Our cleaning partner has established a formal COVID-19 response team and microbial remediation plan and is disinfecting touchpoints throughout public spaces. Focus areas include high-traffic restrooms, terminal seating, handrails and food courts.
In addition, we have placed hand sanitizers in many high-traffic locations throughout the Terminal at OGS.
We are in daily contact with our many partners – from airlines to the local Centers for Disease Control (CDC), the New York State Department of Health, the New York State Governor’s office, the Transportation Security Administration and the U.S. Customs and Border Protection – to ensure OGS remains open and operating safely for the traveling public.
Q: Are masks or face coverings required at OGS?
A: There is a federal mandate in effect until January 18, 2022 that all persons must wear masks in airport terminals and on aircraft and is enforced by the TSA.